BPMSG

The analytic hierarchy process (AHP) has been believed to be one of the most pragmatic and widely accepted methods for multi-criteria decision making. However, there have been various criticisms of this method within the last four decades. In this study, the results of AHP contradicting common expectations are examined for both the distributive and ideal modes. Specifically, conflicting priorities, conficting decisions, and conflicting preference relations are investigated. A decision-making scenario is used throughout the paper and an illustrative ex- ample constructed from the decision-making scenario is provided to demonstrate each of the conflicting results recommended by AHP. With a parametric formulation of each unexpected result, the possibility of unexpected results of AHP is generalized irrespective of applying the distributive or ideal mode. The logic and causes of these contradictions are also analyzed. This study shows that AHP is not always reliable, and could lead the decision makers towards incorrect decisions.